Terms and Conditions

Last updated November 13, 2026

Agreement to these terms

These Terms and Conditions (“Terms”) are a legally binding agreement between you and Mush Love Genetics (“Mush Love Genetics”, “we”, “us”, or “our”). They cover your use of https://www.mushlovegenetics.com and any related pages (the “Site”) and every purchase you make through it. We are registered in Colorado, United States, and our registered office is in Denver, CO 80202.

By using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.

Policies posted on the Site, including our Refund and Return Policy and our Privacy Policy, are part of these Terms.

We may change these Terms at any time. When we do, we post the new version here and update the “Last updated” date. The Terms in effect when you place an order apply to that order. If you keep using the Site after we post a change, you accept the new Terms.

Who can buy

You must be at least 18 years old, or the age of majority where you live if that is higher, to place an order or create an account.

We sell and ship only to addresses in the United States.

Our products

Our liquid cultures contain living mycelium of gourmet mushroom species in a sterile nutrient broth, in a 10 ml luer-lock syringe. We sell them to home growers for cultivation, such as inoculating sterilized grain or agar.

The syringe contents are not food. Do not eat, drink, or inject them. Keep syringes and needles away from children and pets, and dispose of used needles in a sharps container or a sealed, puncture-proof bottle.

Mushroom cultivation depends on sterile technique, equipment, substrate, temperature, humidity, and other conditions we do not control. We do not guarantee any yield, growth rate, appearance, or harvest. Mushrooms you grow can look different from our product photos.

We try to describe and photograph our products accurately, but your screen may not show colors exactly, and photos show typical mushrooms of each species. All products depend on availability. We may discontinue any product and change prices at any time.

Fruiting mushrooms release large numbers of spores. Some people develop allergic or breathing reactions to them, oyster mushroom spores in particular, so ventilate your growing space. Before you eat anything you grow, make sure it is the species you planted. Outdoor beds, such as wine cap beds, can also sprout wild mushrooms, and some wild mushrooms are poisonous. Cook cultivated mushrooms before eating them. You are responsible for how you grow, handle, and eat mushrooms.

Orders and payment

You can pay with any payment method shown at checkout. These include Cash App and, once enabled, credit and debit cards (Visa, Mastercard, American Express, and Discover), Apple Pay, and Google Pay. All prices and payments are in U.S. dollars.

Card, Apple Pay, and Google Pay payments are processed by Stripe through WooPayments, and we do not see or store your full card number. We charge your card when you place your order. Your billing address must match the address your card issuer has on file. We may hold, verify, or cancel an order that our payment provider flags as possibly fraudulent, and we may ask you for more information before we ship it. Charges appear on your statement as MUSH LOVE GENETICS.

If you think a charge is wrong, contact us at info@mushlovegenetics.com before you dispute it with your card issuer, so we can fix it quickly. Refunds for card payments go back to the card you paid with. Your card issuer decides how long the refund takes to appear, usually 5 to 10 business days.

You agree to give us current, complete, and accurate purchase and account information, and to update it, including your email address and payment details, so we can complete your order and contact you. You agree to pay the prices in effect when you order, plus shipping and any sales tax the law requires us to charge. You authorize us, or our payment provider, to charge your chosen payment method when you place your order.

We may refuse or cancel any order. We may limit quantities per person, per household, or per order, including orders placed under the same account, with the same payment method, or to the same billing or shipping address. We may limit or refuse orders that appear to come from dealers, resellers, or distributors. If we cancel an order after you pay, we refund the full amount.

We may correct errors in prices or product information, even after you place an order.

Shipping

We ship to the 50 states and Washington, D.C. We do not ship to PO boxes or to APO, FPO, or DPO addresses.

Hawaii law treats fungi, including live mushroom cultures, as microorganisms. Under Hawaii Revised Statutes chapter 150A and Hawaii Administrative Rules chapter 4-71A, the Hawaii Department of Agriculture must approve an import application before any live microorganism ships into the state. We ship to Hawaii. You are responsible for getting any approval Hawaii requires before your order arrives, and we are not responsible for an order that Hawaii inspectors hold or destroy.

You are responsible for following any agricultural, import, or local rules that apply where you live.

We ship orders within 1 to 2 business days and email you a tracking number when your order ships. Liquid cultures are alive, and long exposure to heat or freezing can kill them, so we may hold an order during extreme heat or cold and will tell you by email if we do. Store your syringes as the product page says as soon as they arrive.

Title and risk of loss pass to you when we hand your package to the carrier. Our Refund and Return Policy explains what we do if a package is lost or stolen.

Returns, refunds, and replacements

We do not accept returns. Our Refund and Return Policy at https://www.mushlovegenetics.com/refund-return-policy/ explains when we replace a syringe and how to ask for a replacement.

Accounts

You may need an account to use some parts of the Site. Keep your password confidential. You are responsible for all activity under your account. We may remove or change a username we consider inappropriate, obscene, or otherwise objectionable.

Your promises to us

By using the Site, you promise that:

1. the information you give us is true, accurate, current, and complete, and you will keep it up to date,
2. you have the legal capacity to agree to these Terms and will follow them,
3. you will not access the Site through bots, scripts, or other automated means, and
4. you will not use the Site for any illegal or unauthorized purpose.

If you give us untrue, inaccurate, outdated, or incomplete information, we may suspend or close your account and refuse current or future use of the Site.

Prohibited activities

You may use the Site only to learn about and buy our products. You agree not to:

1. scrape, harvest, or systematically collect data or content from the Site, or use bots, spiders, scrapers, or other automated tools on it, except normal search engine indexing,
2. collect usernames or email addresses of other users, or create accounts by automated means or under false pretenses,
3. use a buying agent or purchasing agent, or use the Site to advertise or sell goods and services,
4. get around, disable, or interfere with the Site’s security features or access restrictions,
5. frame or link to the Site without our permission,
6. trick, defraud, or mislead us or other users, or try to obtain account passwords,
7. misuse our support channels or file false reports of abuse or misconduct,
8. interfere with or overload the Site or the networks and services connected to it,
9. impersonate another person or use another user’s account, or sell or transfer your account,
10. harass, abuse, threaten, or harm another person, including our staff,
11. copy, decompile, disassemble, or reverse engineer the Site’s software or code,
12. upload viruses, spam, spyware, tracking pixels, or other harmful or data-collecting material,
13. remove copyright or other proprietary notices from any content, or
14. use the Site in any way that breaks a law or regulation.

Intellectual property

The Site and its content, including text, photos, graphics, designs, code, and the Mush Love Genetics name and logos, belong to us or our licensors. Copyright, trademark, and other laws protect them. You may view the Site and print or download a copy of any page for your own personal, non-commercial use. You may not copy, republish, sell, or otherwise use our content or marks for any commercial purpose without our written permission. We keep all rights we do not expressly grant you.

Reviews and feedback

You are free to post honest reviews of our products anywhere. If we host reviews on the Site, we may remove a review that is unlawful, harassing, abusive, obscene, discriminatory, contains someone else’s personal information, or has nothing to do with our products. By posting a review on the Site, you give us a non-exclusive, worldwide, royalty-free license to display and share it. You keep ownership of your review.

If you send us suggestions or ideas about the Site or our products, other than reviews, we may use them for any purpose without paying you.

Privacy

Our Privacy Policy at https://www.mushlovegenetics.com/privacy-policy/ explains how we handle your personal information. The Site is hosted in the United States.

Site changes and availability

We may change, suspend, or discontinue any part of the Site at any time without notice, and we have no duty to update its content. We cannot promise the Site will always be available. Hardware, software, or maintenance problems can cause interruptions, delays, or errors. We are not liable for any loss or inconvenience caused by the Site being unavailable.

We may correct typos, inaccuracies, or omissions in product descriptions, prices, availability, and other information on the Site at any time without notice.

Suspension and termination

These Terms stay in effect while you use the Site. We may deny anyone access to the Site, block IP addresses, or suspend or close any account, at any time and for any reason, including a breach of these Terms or of any law. If we close your account, you may not open a new one under your name, a fake or borrowed name, or someone else’s name. We may also take legal action, including civil, criminal, and injunctive remedies.

Governing law

These Terms and your use of the Site are governed by the laws of the State of Colorado, without regard to its conflict of law rules.

Dispute resolution

Informal negotiation. If you or we have a dispute, claim, or controversy related to these Terms, the Site, or our products (a “Dispute”), the party raising it will first send written notice to the other. Both parties will try to resolve it informally for at least 30 days before starting arbitration.

Binding arbitration. If informal negotiation fails, the Dispute will be resolved by binding arbitration, except for the Disputes listed under “Exceptions” below. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The American Arbitration Association (“AAA”) will administer the arbitration under its Consumer Arbitration Rules, available at www.adr.org. Those rules govern your filing fees and your share of the arbitrator’s fees. The arbitration may take place in person, by phone, online, or through written submissions. The arbitrator will issue a written decision and must follow applicable law. Unless the AAA rules or applicable law require otherwise, any in-person hearing will take place in Colorado. Either party may go to court to compel arbitration, stay proceedings pending arbitration, or confirm, modify, vacate, or enter judgment on an award.

Small claims. Either party may bring an individual claim in small claims court instead of arbitration, if the claim qualifies.

Individual claims only. To the fullest extent the law allows, any arbitration will cover only the Dispute between you and us individually. No arbitration will be joined with another proceeding, and no Dispute may be brought as a class action or on behalf of the general public or other people.

Exceptions. Informal negotiation and arbitration do not apply to (a) Disputes to enforce, protect, or decide the validity of intellectual property rights, (b) Disputes about theft, piracy, invasion of privacy, or unauthorized use, or (c) claims for injunctive relief.

Court. If a Dispute goes to court instead of arbitration, it will be brought in the state or federal courts located in Colorado, and both parties consent to personal jurisdiction there and waive any objection to that venue. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply to these Terms.

Time limit. Any Dispute must be started within one year after the cause of action arose.

If any part of this section is found unlawful or unenforceable, neither party will arbitrate the Disputes covered by that part, and a court listed above will decide them.

Disclaimer

EXCEPT FOR THE REPLACEMENTS DESCRIBED IN OUR REFUND AND RETURN POLICY, THE SITE AND OUR PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND YOU USE THEM AT YOUR OWN RISK. TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT ANY CULTIVATION RESULT OR YIELD. WE ARE NOT RESPONSIBLE FOR (1) ERRORS OR INACCURACIES IN THE SITE’S CONTENT, (2) PERSONAL INJURY OR PROPERTY DAMAGE FROM YOUR USE OF THE SITE OR OUR PRODUCTS, (3) UNAUTHORIZED ACCESS TO OUR SERVERS OR THE INFORMATION STORED ON THEM, (4) INTERRUPTIONS OF THE SITE, (5) VIRUSES OR SIMILAR CODE THAT A THIRD PARTY TRANSMITS THROUGH THE SITE, OR (6) THIRD-PARTY WEBSITES, PRODUCTS, OR SERVICES LINKED FROM THE SITE.

Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, NEITHER WE NOR OUR DIRECTORS, EMPLOYEES, OR AGENTS WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING FROM YOUR USE OF THE SITE OR OUR PRODUCTS, EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE. OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE, IN ANY FORM OF ACTION, IS LIMITED TO THE AMOUNT YOU PAID US DURING THE SIX (6) MONTHS BEFORE THE CAUSE OF ACTION AROSE. SOME STATE LAWS DO NOT ALLOW LIMITS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THOSE LAWS APPLY TO YOU, SOME OR ALL OF THESE DISCLAIMERS OR LIMITS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, and our officers, agents, partners, and employees from any loss, damage, liability, claim, or demand by a third party, including reasonable attorneys’ fees, arising from (1) your use of the Site, (2) your growing, handling, sharing, or eating of mushrooms grown from our products, (3) your breach of these Terms, or (4) your violation of anyone else’s rights, including intellectual property rights. We may, at your expense, take over the defense of any such claim, and you agree to cooperate with that defense. We will make reasonable efforts to tell you about any such claim once we learn of it.

Your data

We keep some data you send to the Site to run it, and data about your use of it. We back up data regularly, but you are responsible for the data you send us. We are not liable for any loss or corruption of that data.

Electronic communications

When you visit the Site, email us, or fill in online forms, you are communicating with us electronically. You agree to receive communications from us electronically, by email and on the Site, and agree that those communications meet any legal requirement for a written communication. YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS STARTED OR COMPLETED BY US OR THROUGH THE SITE.

California users and residents

If a complaint with us is not resolved to your satisfaction, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

Other terms

These Terms and the policies posted on the Site are the entire agreement between you and us. If we do not enforce a right or provision, we have not waived it. If a court finds any provision unlawful, void, or unenforceable, that provision is severed and the rest stay in effect. We may assign our rights and obligations to others at any time. We are not liable for any loss, damage, delay, or failure to act caused by events beyond our reasonable control. These Terms do not create a joint venture, partnership, employment, or agency relationship between you and us. These Terms will not be interpreted against us because we wrote them. You waive any defense based on these Terms being in electronic form or unsigned.

Contact us

To resolve a complaint about the Site or our products, or for more information, contact us:

Mush Love Genetics
2921 W 38th Ave., Unit 146, Denver, CO 80211
United States
info@mushlovegenetics.com